HOW LONG DOES IT TAKE TO HAVE A CUSTOM-MADE MEDICAL WIG?
Depending on the client’s needs, wigs are generally finished within 3 to 7 business days.
WHAT TYPE OF HAIR IS USED TO CREATE THE MEDICAL AND CUSTOM WIGS?
We only use 100% human hair for all of our units and wigs.
HOW CAN I EXTEND THE LIFESPAN OF MY WIG? AND PROTECT MY WIG FROM UNNECESSARY WEAR?
To avoid any sort of wear and tear, invest in a satin slipcover over the pillow you are resting on. When you are not wearing your wig, it would be best to place it on a stand in order to prevent the individual hair fibers from flattening or becoming frizzy, while allowing the inside to properly air out.
Regular care and maintenance are crucial to prolong the lifespan of your wig to lessen frizz and tangles. We encourage you to treat this wig as you would the hair on your head.
Here at Sisters United, we offer wig care services to those who have purchased a wig from us. Simply send us an email and a member of our team will be getting back to you.
WILL PEOPLE KNOW IF I AM WEARING A WIG?’
Our team here at Sisters United Hair highly encourages individuals to go to a highly trained & qualified salon/hairstylist to ensure that your wig will be virtually undetectable when installed.
ARE MEDICAL WIGS COMFORTABLE?
The comfort of each wig is truly based on the attachment method in which you choose. This is particularly why we highly encourage a trained stylist for all installs.
HOW DO I CHECK MY ORDER STATUS?
We encourage all to sign up and create an account with us. Every step of processing, production and package tracking will be regularly updated via our website. Simply enter your username and password and you can regularly keep track of your order.
IS FINANCIAL ASSISTANCE AVAILABLE?
If you are experiencing any sort of financial hardships, payment options may be available. Please email us directly and a member of our team will get back to you with the details.
HOW DO I CHECK MY ORDER STATUS?
Every step of processing, production, and package tracking will be regularly updated via the email address used to purchase.
DO YOU OFFER DISCOUNTS?
Yes, we do! Simply sign up for our mailing list and you will receive 15% off of your first purchase of a medical wig.
I HAVE MEDICAL INSURANCE, CAN YOU HELP ME?
Absolutely! We have assisted a number of strong warriors already. Please fill out our form online and we will get you started on the process.
ONCE I ORDER, HOW LONG WILL IT TAKE TO RECEIVE MY WIG?
Once an order is placed online, Sisters United Celebrity Hair & Fashion will take 24-48 hrs to process your order. All of our wigs are handmade and depending on the work needed/customization request etc, you can expect anywhere from three to five business days to create. Rush orders can typically be fulfilled within two to three business days.
FREE SHIPPING?
Absolutely! Every order purchased ($99 minimum) in North America comes with free standard shipping. Express shipping is available at an additional cost. All international orders will be charged $60 with a 5-7 business delivery timeframe.